How do you increase your orders while decreasing the expense of order processing?
With ASAP.Net Contact Center™ you can.
Grant secure access to web based contact center staff, remote sales team members,
third party resellers or distributors, integrated with Microsoft Dynamics™ in real-time.
ASAP.Net Contact Center™ fits the niche for people who need to
key orders, see basic data about customer status (credits, aging, etc) and input
customer service requests or problem forms to initiate your internal workflow. For
organizations with high volumes of order transactions, ASAP.Net Contact Center™
allows orders to flow into
Microsoft Dynamics™ without delay. Whether deployed as
a stand alone web application or fully integrated within the DynamicsCRM™ user interface,
ASAP.Net Contact Center™ delivers:
- Secure web-based order entry for staff, resellers or third-party agents
- Customer service Workflows, defined by your organization
- Secure / Encrypted views of essential customer data
- High transaction volume processing
- Optional VoIP/UC/IM integration-unify your team members in real-time, regardless
of location
- Increase efficiency / flexibility while remote or mobile
- Extend appropriate access to distributors or resellers
- Decrease order-processing costs
- Pricelist / quantity discounts as set in Microsoft
Dynamics™
- Salesperson or partner order-entry portal
- Payment terms enforced, online payment or direct bill
- Extend access to company reps who may not be employees but who need access to their customers to order from your system
- Integration available for Microsoft Dynamics™ GP, CRM, AX, NAV, others
- Blind credit card processing. Remove your credit processing liability by keeping
customer credit card numbers out of employee hands
Contact Us Today
