You didn't get into business to spend time dealing with the systems that help you
run it, did you?
ASAP HelpDesk™ delivers a bundled offerings from features in
ASAP Recover™, ASAP Protect™, and optionally ASAP
HelpDesk™, all working in concert to protect your
organization 24x7x365.
With blended maintenance, update, monitoring, remediation, backup and disaster recovery
services, ASAP HelpDesk™ allows your organization or IT staff to
focus on strategic needs, freeing you from commodity IT management activities entirely
should you choose.
ASAP HelpDesk™ protects your organization by managing the most
routine but critical information technology operations. Deployment takes a matter
of minutes per system, delivering an organization wide portal for you or your IT
staff to view critical events while optionally delivering 'virtual staff' on demand
to answer user requests, manage off-hours processes and proactively respond to maintenance
needs before they become costly situations.
Expert help a phone call away
Network Operations Center operates 24x7x365, offering
technical help across a range of workstation, server and information technology
related issues. Whether you are having trouble printing documents or troubleshooting
the local network, our highly trained call staff will walk users through the problem
remotely, seamlessly escalating to local resources as required. Our technicians,
on average have been supporting users for over 5 years, maintain their technical
certifications and deliver proactive customer service every time.
THE BENEFITS OF UPGRADING
With upgrades to our enhanced or premium level packages not only do you get higher
service levels, but more comprehensive control to use wherever you have needs. Bundled
offerings can include services to help your organization develop manage, maintain
or deploy its next application, giving you technical assistance tailored to meet
your specific needs.
Contact Us Today
