Resellers

Engage Reseller Program

About the program

The Engage Reseller Program is designed for partners who want to purchase Engage solutions and services on a resale basis, selling these in turn to their customers, under their own brand name. Authorized resellers act as the primary point of customer contact for all pre- and post-sales support, including order management, customer care, and billing.


Who Should Join

This program is ideally suited for value added resellers and integrators, accounting and consultancy firms with a technology practice, CLEC’s, Internet service providers, managed service providers and security solution specialists that can commit to a minimum $150,000 annual agreement, marketing Engage products to their existing customer base.


Superior Customer Value

Engage takes your customer’s business as seriously as you do. We provide reliable service, competitive pricing, superior customer support, and strong service level agreements. Our solutions offer your customers a significant increase in capabilities and savings. Engage's services are flexible and come in a variety of formats. With Engage, your customers will greatly reduce their costs, manage mobility more effectively, collaborate easily, and improve the efficiency of their operations.


Partner Benefits

  • Recurring Revenue — Competitive resale rates combined with Engage's national network enable you to build a recurring revenue stream from customers and/or subscribers.
  • Support — Local Market Manager and other support professionals. Sales engineers for your most technical questions and reseller support team to ensure fast installation and quick response.
  • View into Engage's back office — Engage's one-stop, online reseller resources to pre-qualify for service, submit orders, enter trouble tickets, and manage installations with complete visibility at every step (coming 2009).

Partner Commitments

  • Market — Focus on solution and service sales to businesses.
  • Products — Ability to provide business and/or network related value-added services.
  • Agreement — Sign an Engage service agreement. Ability to attain our minimum new business services order volume. Submit annual Engage business plan.
  • Resources — Professionally managed and dedicated sales channel. Technical support engineer(s) dedicated to support. Billing system in place to invoice customers. Maintain and manage unique domain. Full back-office support.

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