Don't Let the Systems That Run Your Business Run You

ASAP HelpDesk™ delivers a bundled offerings from features in ASAP Recover™, ASAP Protect™, and optionally ASAP HelpDesk™, all working in concert to protect your organization 24x7x365.

With blended maintenance, update, monitoring, remediation, backup and disaster recovery services, ASAP HelpDesk™ allows your organization or IT staff to focus on strategic needs, freeing you from commodity IT management activities entirely should you choose.

ASAP HelpDesk™ protects your organization by managing the most routine but critical information technology operations. Deployment takes a matter of minutes per system, delivering an organization wide portal for you or your IT staff to view critical events while optionally delivering 'virtual staff' on demand to answer user requests, manage off-hours processes and proactively respond to maintenance needs before they become costly situations.

Expert help a phone call away

Network Operations Center operates 24x7x365, offering technical help across a range of workstation, server and information technology related issues. Whether you are having trouble printing documents or troubleshooting the local network, our highly trained call staff will walk users through the problem remotely, seamlessly escalating to local resources as required. Our technicians, on average have been supporting users for over 5 years, maintain their technical certifications and deliver proactive customer service every time.

THE BENEFITS OF UPGRADING

With upgrades to our enhanced or premium level packages not only do you get higher service levels, but more comprehensive control to use wherever you have needs. Bundled offerings can include services to help your organization develop manage, maintain or deploy its next application, giving you technical assistance tailored to meet your specific needs.

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